FAQ – RedDeliBox | 長腳蟹龍蝦及生猛海鮮 香港網上訂買

How it works?

Enjoying fresh live seafood can’t be easier than this. We will handle everything and you just need to cook!


Add the seafood you want to cart and checkout on our site www.reddelibox.com or call 6203-8075.
All orders are Cash on Delivery, no payment will be paid in advance.



We will contact customers for the order’s confirmation on the same day or the next day



We deliver your seafood on the date you have selected.



And now, it’s time for you to be the master chef!

Delivery Details

Delivery Charges

Delivery charges are based on the total amount purchased of your order. RedDeliBox delivery charges are displayed as below.

All Kowloon Districts and Ma On Shan, Sha Tin, Tsuen Wan, Kwai Chung, Kwai Fong, Tai Po, Tseung Kwan O, Tsing Yi

Order Subtotal Delivery Charge
$799 – and below  $50.00
$800 – and above  FREE


Hong Kong Island Southern District / Islands District

Order Subtotal Delivery Charge
$799 – and below  $150.00
$800 – and above  $120.00


All Other Districts

Order Subtotal Delivery Charge
$799 – and below  $120.00
$800 – and above  $80.00

* Delivery charges are not included in Order Subtotal

* For more information about the delivery fee of your specific area or district, please contact us.

Delivery Date & Time

1) During your checkout, you can choose the date you wish your seafood to be delivered.

2) Delivery time is typically around 2pm to 6pm. You can leave a note in the comment section during your checkout to let us know your preferred time.

3) Please make sure someone is there to receive the order. Our driver will contact you upon arrival

4) If you wish your order to be delivered in the morning or out of our delivery hours, please email us at info@reddelibox.com or Whatsapp 6307 0042

How can I place an order?

You can simply place your order on our website at www.reddelibox.com. or call 6203-8075, or Whatsapp 6307-0042. Online orders can be placed 24 hours a day, 7 days a week.

*Orders are prefered to be placed 2-5 days in advance before your delivery day. For Same-Day Delivery, please call call 6203-8075, or Whatsapp 6307-0042.


Step-by-step on how to place your order online:

1) Order the seafood that you want by clicking the “Add to Cart” button.

2) When you finish choosing all the seafood you want, click the “Cart” button on the right upper corner and review the items that you have.

Click “Checkout”. Follow the checkout steps and choose the “Arriving Date”.


What happens if I want to cancel my order?

If you do want to make a cancellation, please contact us ASAP.


How do I know if my order is being confirmed?

Most of the time, we will contact you only if there are changes to your order. If you don’t receive our email or call, it means your order will be delivered to your house on the day you’ve chosen.


How will my seafood arrive?

All your seafood will arrive LIVE and fresh.

Your seafood will be arrived in boxes depending on what you order. You might see some dry ice or regular ice in the box just to keep your seafood cool and fresh.

In most cases, you can leave your seafood in the box for a few hours up to overnight and they should still stay fresh and alive.

If you want your seafood to stay overnight for morning preparation, please let us know in advance.

Feel Free to Talk to Us on Facebook @ https://www.facebook.com/reddelibox

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